How can we help?
Answers to what people ask most, and a real person on the other end of the email.
If you have an account, write from the email it uses, so we can find it.
Common questions
Do I need an account?
No. Ledjer works fully without one. An account backs your books up whenever you're online and brings them back on a new phone, at no cost.
Without an account, save a backup file now and then: Settings, then Back up.
Does it work without internet?
Yes, all of it. With an account, your changes back up the next time you're online.
How do I move to a new phone?
Sign in on the new phone with the same account, and your books come back.
No account? On the old phone, go to Settings and tap Back up to save a file. Send it to the new phone, then open Ledjer there and tap Restore from backup in Settings.
I forgot my password
On the sign-in screen, tap Forgot password? and we email you a link to set a new one.
Can I keep books in different currencies?
Yes. Each book has its own currency, with the right number of decimals, and two books never mix.
How do I cancel Premium?
Premium is a subscription with Google Play or the App Store, so it's cancelled there. In Ledjer, Settings, Manage subscription takes you to the right place.
Deleting your Ledjer account does not cancel Premium.
How do I delete my account?
In Ledjer, go to Settings, then Account, then Delete account. The books on your phone stay there.
No longer have the app? See Delete your Ledjer account.